Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Mar 21, 2025 01:57 PM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190661 (opens in a new window)	Bldg/Room	ITC 013
	Service Tag	G8WZG03	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	G8WZG03	Location	2nd Life GFA Pool
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:73:E0:06

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	icooper24@wou.edu	88925

Entered by	Date	Memo
Ian Cooper			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Apr 01, 2025 10:36 AM	2024-0646	Add Attachment
Ian Cooper	Mar 26, 2025 01:31 PM	Task reassigned to Ian Cooper.	Add Attachment
Ian Cooper	Mar 26, 2025 01:31 PM	Task reassigned to Ian Cooper.	Add Attachment
Ian Cooper	Mar 26, 2025 01:31 PM	Dropped off and set up.	Add Attachment
Andrew Zhen	Mar 24, 2025 08:35 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Andrew Zhen	Mar 24, 2025 08:35 AM	computer is ready to go	Add Attachment
David Kunz	Mar 21, 2025 05:16 PM	This is attached to this SR https://www2.wou.edu/nora/univ_comp.servicerequest_m ain.edit?pSR=86865	Add Attachment
David Kunz	Mar 21, 2025 05:10 PM	Task reassigned to UCS Tech.	Add Attachment
David Kunz	Mar 21, 2025 05:10 PM	On Image table installing Adobe. Almost ready to be returned. Include Monitor on imaging table 20190667	Add Attachment