Service Request Ticket - # 86901

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2025 10:40 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20170954[Edit Inv] (opens in a new window) Bldg/Room HL Info Desk
Service Tag Description Apple iPad mini 4 Wi-Fi 128GB - Silver #MK9A2LL/A
Serial No. F9FWCR4MGHKK Location student checkout for CEO/Education & Leadership

CPU A8X chip w/ 64‑bit, M8 motion coprocessor


OS iOS 11 Software

Wireless NIC 34:7C:25:40:A8:E1


Bluetooth NIC 34:7C:25:40:A8:E2

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Mar 24, 2025 03:11 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Mar 24, 2025 03:11 PM 
returned
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Andrew Zhen Mar 24, 2025 01:54 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Mar 24, 2025 01:54 PM 
itunes reset and downloading apps
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Mary Dycus Mar 24, 2025 10:46 AM 
****This is an email****
We are open this week Monday-Friday from 9:00am to 
5:00pm, any time during those hours works!
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Mary Dycus Mar 24, 2025 10:40 AM 
****This is an email****
Hello, 

We have an iPad Mini that is locked with a 
passcode, could you send someone over to pick it 
up? The name for the service request can be Lori 
Pagel, the barcode is 20170954[Edit Inv] copy number 37.

Thanks,
Riley (Checkout Desk)

--
Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-8418
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