Service Request Ticket - # 86909

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2025 08:15 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170263[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 4CMVHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CMVHL2 Location SLGFA shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:6E:76

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Mar 25, 2025 08:29 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Mar 25, 2025 08:29 AM 
changed ports, working
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Andrew Zhen Mar 25, 2025 08:29 AM 
nelsondp (Dakota Nelson)
Computer ethernet was plugged into wrong port, no 
internet
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Ian Cooper Mar 25, 2025 08:16 AM 
Task reassigned to Andrew Zhen.
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Ian Cooper Mar 25, 2025 08:15 AM 
Computer says not on domain when logged in.
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