Service Request Ticket - # 86948

Service Request Information

CONTACT Name Decker, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2025 12:56 PM
Department Registrar’s Office Phone 88192
Location Email deckerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210572[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00BS Location Loaner shelf

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9D:FD:A7


Wireless NIC DC:21:48:23:DF:2F

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 01, 2025 10:59 AM 
Task reassigned to Dyllan Coons.
 Add Attachment
Dyllan Coons Apr 01, 2025 10:59 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Mary Dycus Mar 28, 2025 12:56 PM 
Loaner given to Mark while his laptop goes through 
the adobe uninstall and reinstall process.
Add Attachment