Service Request Ticket - # 86972

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2025 03:16 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240039[Edit Inv] (opens in a new window) Bldg/Room ITC 004
Service Tag 9NMP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV00475000E Location Christopher Lopez

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:2C:8E


Wireless NIC D4:F3:2D:B3:69:33

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 17, 2025 10:54 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 17, 2025 10:54 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 17, 2025 10:54 AM 
done
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Dyllan Coons Apr 14, 2025 02:10 PM 
Status changed from (4) On Hold to (1) Pending
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Dyllan Coons Apr 14, 2025 02:10 PM 
on my desk imaging Dyllan C.
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Dyllan Coons Apr 11, 2025 11:12 AM 
Status changed from (1) Pending to (4) On Hold
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David Kunz Mar 31, 2025 03:48 PM 
Task reassigned to UCS Tech.
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David Kunz Mar 31, 2025 03:48 PM 
Priority changed from (3) Priority to (5) Low Priority.
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Allie Clark Mar 31, 2025 03:17 PM 
Green, Michael
greenmj@wou.edu
AD 107A
Phone: 88686
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Allie Clark Mar 31, 2025 03:16 PM 
Computer 20240039[Edit Inv] dropped off from Green, Michael, 
with no paperwork. Dropped of 03/31, reimage on 
04/13
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