Service Request Ticket - # 86973

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2025 04:42 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191071[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag 4TVDVZ2 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. 4TVDVZ2 Location CS Department Cart set of laptops

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 2C:EA:7F:30:83:47


Wireless NIC 74:D8:3E:D6:CC:0C

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
Allie Clark Apr 02, 2025 01:33 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Allie Clark Apr 02, 2025 01:33 PM 
Computer picked up.
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David Kunz Apr 02, 2025 11:09 AM 
Task reassigned to David Kunz.
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David Kunz Apr 02, 2025 10:42 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Apr 02, 2025 10:42 AM 
Hi Shane,

Your CS loaner laptop is ready for pickup at UCS 
front desk.

Thanks,
David
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David Kunz Apr 02, 2025 10:41 AM 
At UCS front desk for pickup
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Dyllan Coons Apr 01, 2025 11:11 AM 
On tech desk upper being worked on
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Allie Clark Mar 31, 2025 04:42 PM 
updating computer to windows 11 and adding visual 
studios. 

Shane Pelinski
V00382239
spelinki21@wou.edu
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