Service Request Ticket - # 86978

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2025 10:32 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161090[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MTQ2USH3QK Location Public Safety Patrol Car

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2016005511

Wireless NIC D4:61:9D:0B:BB:28


Bluetooth NIC D4:61:9D:0B:BB:29

TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 01, 2025 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Apr 01, 2025 10:43 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 01, 2025 10:43 AM 
Contact changed from Rebecca Chiles to Student Student.
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Dyllan Coons Apr 01, 2025 10:43 AM 
dublicate ticket
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Dyllan Coons Apr 01, 2025 10:32 AM 
Device on tech desk working on updating, checking 
vpn, removing sophos ect.
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