Service Request Ticket - # 87001

Service Request Information

CONTACT Name Chaves, Keats   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2025 10:59 AM
Department Phone 89407
Location Email chavesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190362[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag DQ4TPV2 Description Dell Latitude 5500 i5-8365U Quad Core, 15.6 inch
Serial No. DQ4TPV2 Location Surrendered Device || Allie Tech Laptop

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC C8:F7:50:62:A8:08


Wireless NIC 38:00:25:46:42:77


Bluetooth NIC 38:00:25:46:42:7B

TECHS Submitted by Jordan Reisig Contact jreisig24@wou.edu 88925
Primary Technician Contact amclark23@wou.edu 88925

Tracking

Entered by Date Memo
Allie Clark
Email

Public
Entered by Date Memo
Allie Clark Apr 29, 2025 12:40 PM 
Task reassigned to Allie Clark.
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Allie Clark Apr 29, 2025 12:40 PM 
Task reassigned to Allie Clark.
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Allie Clark Apr 29, 2025 12:40 PM 
Loaner was returned and put into the two week pile
on 4/11

Closing Ticket Now
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Allie Clark Apr 02, 2025 01:25 PM 
loaner handed to Chaves
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Jordan Reisig Apr 02, 2025 10:59 AM 
Was Inventory updated: Yes
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Public
Jordan Reisig Apr 02, 2025 10:59 AM 
PC Loaner for Keats, Chavez. 20190362[Edit Inv]

Bag and charger also given out.
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