Service Request Ticket - # 87021

Service Request Information

CONTACT Name Kreskey, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2025 04:20 PM
Department Advancement & Foundation Phone 89451
Location Email Kreskeyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240396[Edit Inv] (opens in a new window) Bldg/Room COT
Service Tag 2CHH864 Description Dell Latitude 5550 laptop
Serial No. VN0F6W06WSV0051800MJ Location Volunteer/board member use

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:02:E9:FE


Wireless NIC 00:72:EE:2F:E8:74

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Benjamin Pierce Jun 06, 2025 10:44 AM 
Task reassigned to Dyllan Coons.
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Benjamin Pierce Jun 06, 2025 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce Jun 06, 2025 10:44 AM 
Status changed from (4) On Hold to (1) Pending
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Benjamin Pierce Jun 06, 2025 10:44 AM 
Completed by Dyllan
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Dyllan Coons May 02, 2025 04:41 PM 
Status changed from (1) Pending to (4) On Hold
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Dyllan Coons May 02, 2025 01:46 PM 
Status changed from (4) On Hold to (1) Pending
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Dyllan Coons May 02, 2025 01:46 PM 
This is on ready to go shelf top right side.
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Dyllan Coons Apr 23, 2025 02:53 PM 
Status changed from (1) Pending to (4) On Hold
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Allie Clark Apr 22, 2025 02:06 PM 
Kristen Kreskey Called back. They do not want the 
set up just yet, they are currently in the middle 
of a move and would like the setup to be done in 
the new building when they are ready. They 
currently do not have a date as of yet.
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Dyllan Coons Apr 22, 2025 01:22 PM 
Contact changed from Cara Groshong to Kristen Kreskey.
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Dyllan Coons Apr 22, 2025 01:22 PM 
Called no answer left VM 4/22
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Jordan Reisig Apr 18, 2025 11:35 AM 
****This is an OUTGOING email****

Hey Kristen,

I'm just sending you an email so we can schedule a 
good time for one of our techs from UCS to come by 
and set up the student workstation. Is there any 
date or time that works best for you?

Take Care,
Jordan
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Dyllan Coons Apr 18, 2025 11:30 AM 
Contact Kristen Kreskey EXT:89451 kreskeyk@wou.edu. 
Email her to setup 20240736[Edit Inv]
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Dyllan Coons Apr 18, 2025 11:27 AM 
Delivered laptops to Cara. Desktop also delivered 
20240735[Edit Inv] Delivered.
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Joanie Kinnaman Apr 17, 2025 04:44 PM 
monitors 20240422[Edit Inv] & 20240423[Edit Inv]
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Joanie Kinnaman Apr 17, 2025 04:40 PM 
desktops have monitors 
20240422[Edit Inv] & 20240423[Edit Inv]
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Joanie Kinnaman Apr 17, 2025 04:32 PM 
two desktops are on shelf in hallway
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Joanie Kinnaman Apr 17, 2025 04:31 PM 
DESKTOPS ARRIVED:
20240735[Edit Inv] & 20240736[Edit Inv] will be student worker stations
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Joanie Kinnaman Apr 08, 2025 09:50 AM 
ordered two desktops with this order too (not 
received yet)
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Joanie Kinnaman Apr 03, 2025 04:28 PM 
20240396[Edit Inv] 20240397
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Joanie Kinnaman Apr 03, 2025 04:20 PM 
the two laptops are in oo8 on counter with imaging 
started
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