Service Request Ticket - # 87022

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2025 04:25 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20230514[Edit Inv] (opens in a new window) Bldg/Room HWC 106
Service Tag B52C214 Description Dell Latitude 5540 13th Gen Intel Core i7-1355U
Serial No. B52C214 Location Rip Horsey

CPU Unknown


OS Unknown Software

Wired NIC 4C:5F:70:3E:76:55


Wireless NIC D0:46:0C:4F:67:4A


TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public

Entered by Date Memo
Jordan Reisig Apr 04, 2025 11:57 AM
Status changed from (1) Pending to (5) Completed
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Jordan Reisig Apr 04, 2025 10:05 AM
Task reassigned to Jordan Reisig.
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Jordan Reisig Apr 04, 2025 10:05 AM
Monitor power and passthrough cord were not fully 
plugged in. Mouse and monitor are now working. The 
user may end up needing help setting up their 
display settings since they plug in their laptop.
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Ian Cooper Apr 03, 2025 04:25 PM
Monitorss 20230530[Edit Inv] 20230578. One screen is blank and the mouse 
is not working. Scheduled for 4/4/25 at 9:30am. 
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