Service Request Ticket - # 87027

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2025 09:20 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20190140[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. S6HB019301 Location Front Reception, replacing W#20110517 Front Desk

Model B400/DN Hostname twix.wou.edu
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for work teams of 3 to 15 users -Memory 2GB standard; IP:140.211.64.12 Ink/Toner Refill

Wired NIC 9C:93:4E:AB:87:2F

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Apr 07, 2025 09:36 AM 
Status changed from (1) Pending to (5) Completed
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David Kunz Apr 07, 2025 09:36 AM 
I fixed AD-Twix and installed a temp color printer 
called AD-Color that was the BO-Business printer 
that they released to UCS
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Benjamin Pierce Apr 04, 2025 11:14 AM 
Task reassigned to David Kunz.
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Ian Cooper Apr 04, 2025 10:05 AM 
Task reassigned to Benjamin Pierce.
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Abigail Ratliff Apr 04, 2025 09:20 AM 
She powered it off and back on, but it still 
doesn't print. It acts like it will but nothing 
happens.
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