Status changed from (1) Pending to (5) Completed

Task reassigned to David Kunz.

I'm the resident printer expert so I should be 
able to get something working. I see that it is 
not networked so I assume you are just using a USB 
cable to directly print to the device?

I can make time next week. So far I have some 
appointments from Tuesday 10-12 and some 
unscheduled interviews that I don't have time 
slots set for yet but I will do my best to work 
around your schedule.

Thanks,
David

Status changed from (5) Completed to (1) Pending

****This is an email****
Hi and happy Friday,

I am guessing you have closed the open ticket as 
you are not sure how to deal with the printer in 
my office. This is unfortunate that a solution 
could not be found. Perhaps you have a replacement 
printer I can use since your team was unable to 
get my printer to talk to my laptop. 

Thoughts?

Thanks!

Alicia

Task reassigned to Benjamin Pierce.

Alicia Wenzel
11:06 AM (0 minutes ago)
to me

That would be great! See you 12pm-ish today. RWEC 
224.

****This is an outgoing email****
Hi Alicia,

I need some additional information regarding 
service request #87046

Description: Connect Printer
My name is Dyllan and I work for UCS here at WOU. I 
was over in RWEC so I decided to try and stop by 
your office around 10 am to assist you with 
connecting a printer. However you were unavailable. 
I would like to schedule this with you. What are 
some good times/dates that work for you this week 
or next?

Thank you for your time,
Dyllan C.
UCS Tech
Dcoons24@mail.wou.edu

Wou #
Printer - 20170663
Computer -