Service Request Ticket - # 87054

Service Request Information

CONTACT Name Kreskey, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2025 03:57 PM
Department Advancement & Foundation Phone 89451
Location Email Kreskeyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200273[Edit Inv] (opens in a new window) Bldg/Room SAC 104
Service Tag BG05373 Description Dell Latitude 5400 w/ 3 year warranty
Serial No. BG05373 Location Kristen Kreskey

CPU Unknown


OS Windows 10 Enterprise 64bit Software

Wired NIC 74:78:27:0A:59:8B


Wireless NIC AC:12:03:ED:1C:78

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact amclark23@wou.edu 88925

Tracking

Entered by Date Memo
Allie Clark
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Entered by Date Memo
Allie Clark Apr 08, 2025 12:11 PM 
Task reassigned to Allie Clark.
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Allie Clark Apr 08, 2025 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Mary Dycus Apr 08, 2025 09:46 AM 
User came to pick up her device. :)
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Dyllan Coons Apr 08, 2025 08:21 AM 
on my desk
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Allie Clark Apr 07, 2025 04:51 PM 
Task reassigned to UCS Tech.
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Allie Clark Apr 07, 2025 04:51 PM 
Adobe Cleaner Has been Ran, Leaving overnight to 
download windows 11. Kristen would like this back 
as early as possible come tomorrow (4/8)
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Allie Clark Apr 07, 2025 04:38 PM 
Task reassigned to Allie Clark.
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Allie Clark Apr 07, 2025 03:57 PM 
Run adobe cleaner on laptop as it is fritzing out.
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