Service Request Ticket - # 87097

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2025 02:23 PM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20060121[Edit Inv] (opens in a new window) Bldg/Room APSC 408 behind front desk
Service Tag Description HP LaserJet 4350DTN Printer #Q5409#ABA
Serial No. scngxh40632 Location Office of Int'l Student and Scholar Affairs

Model q5409a Hostname intlstudent.wou.edu
Notes duplexing and 3rd 500 sheet tray, fuser replaced under maintenance from P0068208 Nov 2008, fuser replaced under maintenance from P0083413 Dec2011, HP LJ4250 Maint Kit #Q5421A-OEM-Base-B from P0096191 DEC2014 SR55498, HP LaserJet Transfer Roller Assembly #RM1-1110-000 from VISA2014004418 SR56144 FEB2015 IP:140.211.64.40 Ink/Toner Refill

Wired NIC 00:14:38:D9:10:BB


TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public

Entered by Date Memo
Jordan Reisig Apr 10, 2025 03:49 PM
Task reassigned to Jordan Reisig.
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Jordan Reisig Apr 10, 2025 03:49 PM
Task reassigned to Jordan Reisig.
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Jordan Reisig Apr 10, 2025 03:49 PM
Paper jam cleared. Printer working as normal.
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Mary Dycus Apr 10, 2025 02:47 PM
****This is an email****
Thank you! Anytime from now until 5pm.

Roseanna
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Mary Dycus Apr 10, 2025 02:23 PM
****This is an email****
Hello,

There is a paper jam and two of us cannot clear 
it. Please help. (APCS 408)

20060121[Edit Inv]

Thank you!

Roseanna Garcia
Project Support Specialist | Office of 
International Education & Development
Western Oregon University
345 Monmouth Ave. N | Monmouth, OR 97361
503-751-4069 
garciar@wou.edu | APSC 408
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