Service Request Ticket - # 87106

Service Request Ticket - # 87106

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Service Request Information

CONTACT	Name	Rabosky, TJ	Date	Apr 11, 2025 11:02 AM
	Department		Phone
	Location		Email	raboskyt@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240401 (opens in a new window)	Bldg/Room	WUC 119
	Service Tag	D9DH864	Description	Dell Latitude 5550 laptop
	Serial No.	VN0F6W06WSV00518000Q	Location	Shared Device
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	E8:CF:83:02:EC:32
	Wireless NIC	00:72:EE:36:36:FC

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bpierce23@wou.edu	88925

Tracking

Entered by	Date	Memo
Benjamin Pierce			Email Public
Entered by	Date	Memo
Benjamin Pierce	Apr 15, 2025 12:49 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Benjamin Pierce	Apr 15, 2025 12:49 PM	Task reassigned to Benjamin Pierce.	Add Attachment
Benjamin Pierce	Apr 15, 2025 12:49 PM	The laptop has been delivered and set up	Add Attachment
Benjamin Pierce	Apr 15, 2025 11:57 AM	**This is an incoming email** You can come over any time today after 10am :) I'm not sure who to put down as admin, but you can put down me. Thanks, TJ	Add Attachment
Benjamin Pierce	Apr 14, 2025 11:23 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Benjamin Pierce	Apr 14, 2025 11:20 AM	It is imaged and is ready to go	Add Attachment
Benjamin Pierce	Apr 14, 2025 11:20 AM	**This is an outgoing email** Hi TJ, I need some additional information regarding service request #87106 Description: set up laptop in WUC New Student & Family Programs for misc people The new laptop is set up and ready to go. When would be a good time for someone to come over and set it up? Have a great day Ben UCS	Add Attachment Public
Benjamin Pierce	Apr 14, 2025 10:12 AM	**This is an outgoing email** Hi TJ, I need some additional information regarding service request #87106 Description: set up laptop in WUC New Student & Family Programs for misc people For putting an admin profile on who do you want to have that access? Thanks Ben UCS	Add Attachment Public
Benjamin Pierce	Apr 14, 2025 09:12 AM	Started image on tech imaging station three	Add Attachment
Joanie Kinnaman	Apr 11, 2025 11:06 AM	blue tape on handle	Add Attachment