Service Request Ticket - # 87117

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2025 11:25 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Apr 22, 2025 02:21 PM 
Status changed from (2) Scheduled to (5) Completed
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Benjamin Pierce Apr 22, 2025 02:21 PM 
David said to close the ticket
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Ian Cooper Apr 22, 2025 10:02 AM 
Task reassigned to Benjamin Pierce.
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Ian Cooper Apr 22, 2025 10:02 AM 
Where is this device?
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Benjamin Pierce Apr 18, 2025 04:45 PM 
The 20181216[Edit Inv] needs to be reimaged again
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Benjamin Pierce Apr 18, 2025 04:35 PM 
 20181216[Edit Inv] has been imaged and zoom text gas been installed
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David Kunz Apr 17, 2025 11:51 AM 
Task reassigned to UCS Tech.
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Kyla Aitaro Apr 17, 2025 11:46 AM 
Task reassigned to David Kunz.
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David Kunz Apr 17, 2025 11:45 AM 
Task reassigned to Kyla Aitaro.
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Benjamin Pierce Apr 16, 2025 11:12 AM 
Status changed from (3) Order in Process to (2) Scheduled
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Benjamin Pierce Apr 16, 2025 11:12 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Benjamin Pierce Apr 16, 2025 10:05 AM 
Plan on doing the last computer 20181216[Edit Inv] on Friday
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Benjamin Pierce Apr 16, 2025 10:04 AM 
 20181219[Edit Inv] not 201219
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Benjamin Pierce Apr 16, 2025 09:54 AM 
 20181217[Edit Inv] 20181218 201219 have adobe installed and updated
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David Kunz Apr 16, 2025 09:05 AM 
Status changed from (1) Pending to (3) Order in Process
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Benjamin Pierce Apr 15, 2025 03:52 PM 
NVMEs have been put into the computers
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Dyllan Coons Apr 15, 2025 10:31 AM 
Put NVME in 20181218[Edit Inv] should be imaged. We need to 
put one in 16/17/19 we are waiting on paul to 
activate Kace imaging site wide.
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David Kunz Apr 12, 2025 11:25 PM 
We can get one from ITC 002 or Joanie charging 
UCS911
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David Kunz Apr 12, 2025 11:25 PM 
Install an NVMe into this computer please
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