Service Request Ticket

Service Request Information

CONTACT	Name	Hanson, Mike	Date	Apr 15, 2025 03:59 PM
	Department	Campus Public Safety	Phone	88481
	Location		Email	hansonm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20190860 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	8TSKYY2	Description	Latitude 7300 i5-8265U 13.3in non-touch Display
	Serial No.	8TSKYY2	Location	Loaner Box
	CPU	Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;
	Wireless NIC	4C:1D:96:98:3C:71
	Bluetooth NIC	4C:1D:96:98:3C:75
	AUX NIC	98:E7:43:D5:DF:15

TECHS	Submitted by	Jordan Reisig	Contact	jreisig24@wou.edu	88925
	Primary Technician		Contact	amclark23@wou.edu	88925

Entered by	Date	Memo
Allie Clark			Email Public
Entered by	Date	Memo
Allie Clark	May 28, 2025 01:26 PM	Task reassigned to Allie Clark.	Add Attachment
Allie Clark	May 28, 2025 01:26 PM	Task reassigned to Allie Clark.	Add Attachment
Allie Clark	May 28, 2025 01:26 PM	Loaner is back and as of currently sitting on the shelf ready to go	Add Attachment
David Kunz	Apr 16, 2025 09:27 AM	Loaner at front desk	Add Attachment
Jordan Reisig	Apr 15, 2025 04:00 PM	Was Inventory updated: Yes	Add Attachment Public
Jordan Reisig	Apr 15, 2025 03:59 PM	Loaned to Mike Hanson while we work on 20200975	Add Attachment