Service Request Ticket

Service Request Information

CONTACT	Name	Givens, Merryn	Date	Apr 16, 2025 09:51 AM
	Department	Disability Access Services	Phone	88250
	Location		Email	givensm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20180679 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
	Serial No.	SFVFY2FVZHV29	Location	Loaner \|\| Loaner Shelf
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.14 (Mojave)	Software	MSDesktopEdOffice201*MAC XXXX2018007938;
	Wireless NIC	38:F9:D3:6D:91:C8
	Bluetooth NIC	38:F9:D3:5C:F8:A1

TECHS	Submitted by	Jordan Reisig	Contact	jreisig24@wou.edu	88925
	Primary Technician		Contact	amclark23@wou.edu	88925

Entered by	Date	Memo
Allie Clark			Email Public
Entered by	Date	Memo
Allie Clark	May 28, 2025 01:27 PM	Task reassigned to Allie Clark.	Add Attachment
Allie Clark	May 28, 2025 01:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Allie Clark	May 28, 2025 01:27 PM	Loaner sitting on the shelf ready to be loaned out	Add Attachment
Mary Dycus	May 08, 2025 01:58 PM	Loaner was returned.	Add Attachment
Jordan Reisig	Apr 16, 2025 09:51 AM	Was Inventory updated: Yes	Add Attachment Public
Jordan Reisig	Apr 16, 2025 09:51 AM	Was this added to Loaners-n-Checkouts app: No	Add Attachment Public
Jordan Reisig	Apr 16, 2025 09:51 AM	Loaner 20180679 given out while we look at her laptop SR # 87134	Add Attachment