Service Request Ticket - # 87149

Service Request Information

CONTACT Name Dowhower, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2025 11:05 AM
Department Health & Exercise Science Phone 89042
Location Email dowhowerd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230030[Edit Inv] (opens in a new window) Bldg/Room RWEC 242
Service Tag Description Apple MacBook Pro 14-inch laptop w/M2 Pro 16GB Ram, 512GB SSD
Serial No. DF7YWFYY64 Location Dan Dowhower

CPU Unknown


OS Unknown Software

Wireless NIC 6C:7E:67:D8:5F:01


Bluetooth NIC 6C:7E:67:D3:15:32

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 22, 2025 12:59 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 22, 2025 12:59 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 22, 2025 12:59 PM 
Gave user device and software is working.
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Dyllan Coons Apr 22, 2025 10:49 AM 
Task reassigned to UCS SRD.
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Dyllan Coons Apr 22, 2025 10:49 AM 
Installed and licensed leaving at SRD please have 
user log into software to make sure it works.
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Dyllan Coons Apr 22, 2025 09:51 AM 
Status changed from (1) Pending to (2) Scheduled
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Dyllan Coons Apr 22, 2025 09:51 AM 
User is going to bring in the device while he is at 
an event. I will fix it then return the device by 1
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Dyllan Coons Apr 22, 2025 09:40 AM 
Left VM 4/22
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Joanie Kinnaman Apr 16, 2025 11:09 AM 
2024-0697
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Joanie Kinnaman Apr 16, 2025 11:08 AM 
VISA2024025014
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