Service Request Ticket - # 87156

Service Request Information

CONTACT Name Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2025 02:32 PM
Department Phone 88303
Location Email taylorp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240244[Edit Inv] (opens in a new window) Bldg/Room WUC 122
Service Tag Description Apple 14-inch MacBook Pro: Apple M4 Pro Chip with 12-core CPU and 16-core GPU, 24GB, 512GB SSD = Silver #MX2E3LL/A
Serial No. LHXLX2GQ0G Location ASWOU Chief of Staff

CPU Unknown


OS Unknown Software

Wireless NIC 84:2F:57:26:38:05


Bluetooth NIC 84:2F:57:1C:50:3A

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 22, 2025 01:06 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 22, 2025 01:06 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Apr 22, 2025 01:06 PM 
Delivered and set up
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David Kunz Apr 17, 2025 02:59 PM 
Status changed from (6) Ready to Deliver to (1) Pending
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David Kunz Apr 17, 2025 02:59 PM 
Need to remove DUO from this device
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David Kunz Apr 17, 2025 09:35 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Apr 17, 2025 09:35 AM 
Ready to deliver
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Joanie Kinnaman Apr 16, 2025 02:32 PM 
laptop 20240244[Edit Inv]
monitor 20240421[Edit Inv]
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