Service Request Ticket - # 87159

Service Request Information

CONTACT Name Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2025 03:14 PM
Department Phone 88303
Location Email taylorp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240404[Edit Inv] (opens in a new window) Bldg/Room WUC 122
Service Tag HKHH864 Description Dell Latitude 5550 laptop
Serial No. VN)F6W06WSV0051800PK Location ASWOU Multicultural (replaced 20150689)

CPU Unknown


OS Unknown Software

Wired NIC E8:CF:83:02:EA:72


Wireless NIC 00:72:EE:33:CF:AC

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Apr 22, 2025 01:06 PM 
Task reassigned to Dyllan Coons.
 Add Attachment
Dyllan Coons Apr 22, 2025 01:06 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Logan Montgomery Apr 17, 2025 12:22 PM 
****This is an email****
I asked her when to drop off/set up the computers:

Paula's response:
"Today anytime after 1PM works for me.
Tomorrow I am not available all day.
Monday 8AM-11AM or 1PM to 5PM"
 Add Attachment
Logan Montgomery Apr 17, 2025 12:13 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Logan Montgomery Apr 17, 2025 12:13 PM 
device is imaged and email sent asking when they can be delivered.
Add Attachment