Service Request Ticket - # 87173

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2025 01:26 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160930[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag 1565LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1565LH2 Location Front Desk

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0C:63

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Apr 22, 2025 03:28 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Apr 22, 2025 03:28 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Apr 22, 2025 03:28 PM 
Dupe ticket. Closing.
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Tony Benedetti White Apr 21, 2025 09:09 AM 
toner needs conversion code
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Tony Benedetti White Apr 21, 2025 08:31 AM 
toner was delivered (according to kunzie woonzie)
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Mary Dycus Apr 17, 2025 01:28 PM 
Anytime today before 5pm works for them and anytime 
between 9-5pm works for them tomorrow.
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Mary Dycus Apr 17, 2025 01:27 PM 
They also asked for a tech to pick up some toner 
from them as well
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Mary Dycus Apr 17, 2025 01:26 PM 
Contact Info: Contact Name: Ryan Eberz
Phone Number: 89508
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Public
Mary Dycus Apr 17, 2025 01:26 PM 
Student called from Abby's house stating that the 
print is enlarged even when it is not set to that 
on the computer.
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