Service Request Ticket - # 87201

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2025 10:42 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20200805[Edit Inv] (opens in a new window) Bldg/Room WEL 214
Service Tag Description Xerox WorkCentre 6515/DN Multifunction Printer
Serial No. 5AV333664 Location Shadron Lehman

Model Hostname bo-buzz
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:D3:32:95

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Apr 22, 2025 02:19 PM 
Status changed from (2.5) Needs Scheduling to (5) Completed
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Benjamin Pierce Apr 22, 2025 02:19 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Apr 22, 2025 02:19 PM 
Shadron's printer is now set up and working
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Mary Dycus Apr 22, 2025 10:42 AM 
****This is an email****
Hi UCS,

I need to put in 2 work requests. 

Welcome Center room 214, needs the monitors and 
docking station hooked up.  They were moved from 
room 216 to room 214.

Welcome Center room 216, the printer that was in 
room 214 was moved to 216.  Now it doesn't work.  
Port not working?

Thank you,

Cheri
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