Service Request Ticket - # 87223

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2025 01:58 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20190477[Edit Inv] (opens in a new window) Bldg/Room BELL 3rd Floor Lobby
Service Tag Description LG LV640S-Series 49in Class FullHD Smat LED TV
Serial No. 906RMCJ4V171 Location digital signage in Bellamy 3rd floor/ Humanities

TECHS Submitted by Lily Polkowski Contact lpolkowski22@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public

Entered by Date Memo
Nathan Sauer Apr 25, 2025 03:52 PM
****This is an outgoing email****
Hi Karen,

I need some additional information regarding 
service request #87223

Description: Humanities Division Screen Requests

I stopped by Bellamy and looked at the locations 
you were referring too. Moving the sign on 3rd 
floor, and adding one on the 1st floor should not 
be a problem. We will need you to enter a purchase 
request 
(https://www2.wou.edu/nora/purch_order.main.login)
for the new digital signage display. Once that is 
approved, we will get it ordered and work with 
Facilities to get it installed.

I can't guarantee this will all get done before 
June 30, as we have a number of projects ahead of 
this. We will do our best to get it done as soon 
as possible though.



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Lily Polkowski Apr 24, 2025 02:34 PM
Task reassigned to Nathan Sauer.
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Lily Polkowski Apr 24, 2025 02:34 PM
****This is an outgoing email.****
Hello Karen,
I opened a Service Request Ticket (#87223) for the 
equipment move.
For the purchase request, you can make it here. If 
you have any more questions, please let me know!

-Lily
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Lily Polkowski Apr 24, 2025 01:59 PM
****This is an incoming email.****
Hi Lilly,

 

The number on the existing 3rd floor lobby screen 
is:  20190477[Edit Inv].

 

Thanks for the purchasing info, but I don’t see 
“Purchase Request”, only “Computer Replacement” 
under Programs for Everyone.  Do I use that?

 

Karen
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Lily Polkowski Apr 24, 2025 01:59 PM
****This is an outgoing email.****
Hello Karen,

We can get that taken care of for you! Firstly, 
what is the V# of the existing screen you would 
like moved? (There should be a white sticker with 
a barcode and a number beneath it. The number is 
the V#.) If you can't find it, no worries either. 
Once I get that information, I'll get a ticket 
opened for you.

For the second screen, you will need to submit a 
purchase request through your Portal. 

 

-Lily
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Lily Polkowski Apr 24, 2025 01:58 PM
****This is an incoming email.****
Hello UCS and Facilities,

 

There are two Humanities Division screen requests:

 

BELL 3rd Floor Lobby:  We’d like the existing 
screen moved to the west wall and have it mounted 
above the bulletin board.  It is currently mounted 
on the south wall, and that wall will need to be 
repaired after removal – holes filled and effected 
area repainted. 
 

BELL 1st Floor:  We’d like to purchase a new 
screen and have it mounted on the west wall, near 
the elevator, next to the snack machine.
 

We can meet so I can show you exactly where we 
want them.

 

And we would like this to be completed this fiscal 
year.

 

Please advise as to the next steps.

 

Karen
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