Service Request Ticket - # 87226

Service Request Information

CONTACT Name Dantas-Whitney, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2025 02:53 PM
Department College of Education Phone 88636
Location Email dantasm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240526[Edit Inv] (opens in a new window) Bldg/Room RWEC 223
Service Tag Description Apple 13-inch MacBook Air: Apple M4 Chip - Midnight #Z1cY
Serial No. JRF9NT4G7N Location Maria Dantas-Whitney - PROMISE

CPU Unknown


OS Unknown Software

Wireless NIC 2C:CA:16:48:0B:91


Bluetooth NIC 2C:CA:16:45:15:CB

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
Lily Polkowski Apr 29, 2025 01:40 PM 
****This is an incoming email.****
Hello,
Thanks for getting back to me.
Today I am available at 4:00pm.
On Thursday I am available between 12pm-2:45pm

Thanks,
Maria
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Lily Polkowski Apr 29, 2025 12:41 PM 
****This is an outgoing email.****
Hello Maria, 
What times are you available for us to stop by to 
set up the software? 

-Lily
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Joanie Kinnaman Apr 29, 2025 12:39 PM 
****This is an email****Hello,
UCS has recently purchased:
EndNote upgrade upgrade for my older laptop 
(20200376)
A new license of EndNote for my brand new laptop 
(20240526)
I would like to schedule a time for you to come to 
my office and install the software on each device.

Thanks!
Maria
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Dyllan Coons Apr 24, 2025 03:15 PM 
Task reassigned to David Kunz.
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Dyllan Coons Apr 24, 2025 03:15 PM 
Also fix her printers when you set this up.
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Joanie Kinnaman Apr 24, 2025 02:53 PM 
T: endnote-endnote25-installer, and VISA2024025136 
has both licenses in this file.
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