Status changed from (2) Scheduled to (5) Completed

Task reassigned to Jordan Reisig.

****This is an OUTGOING email****

Hi Amy,

I'm just reaching out to you regarding your new 
equipment setup. Is there a good date and time 
that a UCS tech can come by to help you out with 
that?

Best, 
Jordan

Priority changed from (3) Priority to (2) High Priority.

****This is an outgoing email****
Hi Amy,

I need some additional information regarding 
service request #87230

Description: set up 20240251 which is an upgrade 
from 20200469. 

It looks like we tried to deliver this a computer a 
couple of times and were not able to. I am reaching 
out to reschedule this so we are able to get you 
the computer. What time works best for you? 

Best, 
Allie

I went at 9:15 and she wasn't there

Status changed from (2.5) Needs Scheduling to (2) Scheduled

Status changed from (5) Completed to (2.5) Needs Scheduling

Status changed from (6) Ready to Deliver to (2) Scheduled

May 12th will work. You can come by anytime but if you want I can 
set an appointment for you and send you an invite.

Thanks,
David

****This is an email****
Hi Amy,

UCS has your laptop imaged and ready for you. We will need you to log in to 
the device to create your profile, then grant admin access.  Let us know 
when you are available.

Thanks,
David

Added local admin accounts but needs her domain 
profile created and elevated to admin.