Service Request Ticket

Service Request Information

CONTACT	Name	Omlid, Allison	Date	Apr 30, 2025 02:27 PM
	Department	Computer Science Division	Phone	89272
	Location		Email	omlida@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20220767 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	F09P1H3	Description	Dell S2722DZ 27-inch Monitor, Video Conferencing, Built-In Camera
	Serial No.	CN0XMTXTWSL001C1A47L	Location	PDR - Broken Screen (replaced with 20240863)

TECHS	Submitted by	Allie Clark	Contact	amclark23@wou.edu	88925
	Primary Technician		Contact	cooperi@wou.edu	88925

Entered by	Date	Memo
Ian Cooper			Email Public
Entered by	Date	Memo
Ian Cooper	May 23, 2025 10:11 AM	Task reassigned to Ian Cooper.	Add Attachment
Ian Cooper	May 23, 2025 10:11 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Ian Cooper	May 23, 2025 10:11 AM	Order is in and will be delivered to day. See SR 87476	Add Attachment
Dyllan Coons	May 07, 2025 08:29 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
David Kunz	May 02, 2025 09:24 AM	Priority changed from (3) Priority to (4) Moderate Priority.	Add Attachment
Dyllan Coons	May 01, 2025 08:32 AM	Don't close tell we receive the new monitor these are special 3k monitors and we need to put in the same one. The temp one is a 2016 its obvious which one it is.	Add Attachment
Dyllan Coons	May 01, 2025 08:19 AM	Waiting on replacement putting in temporary GFA monitor.	Add Attachment
Allie Clark	Apr 30, 2025 02:28 PM	**This is an email** The student reported that it’s cracked or shattered. I didn’t actually see it.	Add Attachment
Allie Clark	Apr 30, 2025 02:27 PM	**This is an email** A student reported that this monitor is broken. It’s sitting on the desk in the back of the room.	Add Attachment