Service Request Ticket - # 87274

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2025 03:03 PM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20240533[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag BFGZY84 Description Dell Pro Slim QCS1250 i5-14500 vPro (14 cores, up to 5.0GHz)
Serial No. BFGZY84 Location Receptionist - Student Worker (replacing 20141242)

CPU Unknown


OS Unknown Software

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public

Entered by Date Memo
Logan Montgomery May 05, 2025 10:42 AM
Status changed from (6) Ready to Deliver to (5) Completed
Add Attachment
Logan Montgomery May 05, 2025 10:42 AM
New computer 20240533[Edit Inv] delivered, old computer 20141242[Edit Inv] harddrive removed, PDR
Add Attachment
Dyllan Coons May 02, 2025 03:17 PM
****This is an outgoing email****
Hi June,

I need some additional information regarding 
service request #87274

Description: set up reception desk 20240533[Edit Inv] 
replacing 20141242[Edit Inv]

Hi Jennifer,

I need some additional information regarding 
service request #87227

Description: set up new computer for Jennifer, 
this is replacing her old machine (20200482)

My name is Dyllan and I work for UCS here at WOU. 
The computer that was requested by you or your 
department is ready to be delivered and set up. We 
have techs available this week or next
week. Just tell us what works best for you! When
you provide your availability please also send us
the room number for verification.

Thank you for your time,
Dyllan C.
UCS Tech
Dcoons24@mail.wou.edu

Add Attachment
Public
Logan Montgomery May 01, 2025 03:04 PM
Status changed from (1) Pending to (6) Ready to Deliver
Add Attachment
Logan Montgomery May 01, 2025 03:01 PM
Imaged 5/1
June McMillan added as Admin
June has NOT yet been contacted to set up, but it should be all ready
Add Attachment
David Kunz May 01, 2025 12:15 PM
On imaging Desk
Add Attachment