Service Request Ticket - # 87292

Service Request Information

CONTACT Name Harris, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2025 09:36 AM
Department Health & Exercise Science Phone 88516
Location Email harrisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20230544[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description Xerox B310/DNI B&W, Laser Printer
Serial No. SQRG581742 Location Brian Harris

Model Hostname
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:EA:CD:C2

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce May 05, 2025 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce May 05, 2025 09:21 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce May 05, 2025 09:21 AM 
I installed the toner and installed drivers which got it to work.
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Abigail Ratliff May 02, 2025 09:36 AM 
He is needing assistance putting the new ink 
cartridge in. The printer is in HW 130. This can be 
done next week on Monday.
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