Service Request Ticket - # 87318

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2025 04:20 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120834[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B7HYCX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. B7HYCX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0089716, Adobe Acrobat Pro 11 from P0096282, REMOVE TRANSFFERED 20180358-Adobe CC 2018 Desktop Suite as SERIALIZED desktop to W#20120384 SPET2018 order7834;

Wired NIC B8:CA:3A:75:AB:F7

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons May 08, 2025 09:38 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons May 08, 2025 09:38 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons May 08, 2025 09:38 AM 
I installed this setup the printer is USB connected 
and it was a SLGFA install because it was a 
secondary device and 2012.
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David Kunz May 07, 2025 01:40 PM 
20180489[Edit Inv]
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Benjamin Pierce May 07, 2025 10:30 AM 
The computer is imaging on station 1
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David Kunz May 06, 2025 04:25 PM 
This device is reporting it is in the Child 
Development Center
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David Kunz May 06, 2025 04:20 PM 
Please reach out to Tammy and swap this device with 
a SLGFA computer with an NVME and Windows 11 and PDR 
the old computer.
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