Service Request Ticket - # 87321

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Service Request Information

CONTACT	Name	Sayers, Konnie	Date	May 06, 2025 04:53 PM
	Department	College of Education	Phone	88444
	Location		Email	sayersk@wou.edu
SR INFO	Type	Admin Rights Apple OS Upgrade Arrival/Departure Notice Banner Bradford Certificate Issue Departure Equipment Duo Email Issues Equipment Move File Restore General Tasks Hardware Linux Server Loaner Equipment Login / Password Microsoft OS Upgrade Name Change Network Issues Network Share Access New Equip Setup PDR Pickup Portal Print Credit Printer Paper Printing Issue Remote Desktop Security cameras and servers Software Installation Software Issues Sophos Telecom Add/Move/Change Thin Client Toner Cartridges Virus Web Windows Server Wireless Zoom Issues	WOU #
	Priority	(1) Highest Priority (2) High Priority (3) Priority (4) Moderate Priority (5) Low Priority (6) No Response Necessary	Equipment Type	Computer Laptop Monitor Other PDA Peripherals/Input Device Printer Scanner
	Status	(1) Pending (1.5) In Progress (2) Scheduled (2.5) Needs Scheduling (3) Order in Process (4) On Hold (5) Completed (6) Ready to Deliver (7) Waiting for Contact	Flagged
	Description	characters left
Printer	Edit WOU #	20240859 (opens in a new window)	Bldg/Room	RWEC 220
	Service Tag		Description	Xerox B310/DNI Monochrome Laser Printer
	Serial No.	QRG020635	Location	Dean's office
	Model		Hostname
	Notes		Ink/Toner Refill
	Wired NIC	9C:93:4E:EB:FF:CA
TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician	Abigail Ratliff Allie Clark Allison Lopez Martinez Andrew Zhen Arin Porter Benjamin Pierce Bill Kernan Christopher Lopez Dave McEvilly David Kunz Deborah Rezell Dyllan Coons Freya Raybold Gabriel Williams Hannah Warner Ian Cooper Jamie Tennant Jesse Ochoa Joanie Kinnaman John Rushing Jordan Reisig Kolis Crier Kyla Aitaro Lab Attendant Lexy Ramos Lily Polkowski Logan Montgomery Michael Ellis Michael Volkmann Mike Soukup Nathan Sauer Network Support New Equip. Setup Nick Miller Palwinder Sangha Pamela Farr Paul Lambert Print Credits Rowan Vasen Ryan McGlinchey Samantha Brubaker Self Resolved Shandelle Plasker Shea Hawes Systems Support Tony Manso UCS SRD UCS Tech Web Maintenance Web Programming Wendell North Zoom	Contact	kunzd@wou.edu

Tracking

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	May 07, 2025 11:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
David Kunz	May 07, 2025 11:52 AM	This Printer is installed and the old printer will be moved to PDR.	Add Attachment

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