Service Request Ticket - # 87324

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2025 10:41 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20240859[Edit Inv] (opens in a new window) Bldg/Room RWEC 220
Service Tag Description Xerox B310/DNI Monochrome Laser Printer
Serial No. QRG020635 Location Dean's office

Model Hostname
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:EB:FF:CA

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly May 13, 2025 10:50 AM 
Loaded Xerox B305/B310 PPD from Xerox Support - Dave 
Kunz will check to see if it's working.
Add Attachment
David Kunz May 07, 2025 11:53 AM 
Task reassigned to Dave McEvilly.
 Add Attachment
David Kunz May 07, 2025 11:53 AM 
Hi Dave, are you able to update the driver for this 
printer? Mike said he doesn't have access to change 
the banner driver.
 Add Attachment
David Kunz May 07, 2025 10:41 AM 
Hi Mike, I replaced the RWEC 220 printer with a 
new Xerox B310. It was a Phaser 4622 previously. 
The text on the banner repot was a little small 
according to Konnie Sayers. Are there any 
adjustments you can make to help with that?
 Add Attachment