Service Request Ticket - # 87380

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2025 02:37 PM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20240543[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 4PKZY84 Description Dell Pro Slim QCS1250 i5-14500 vPro (14 cores, up to 5.0GHz)
Serial No. 4PKZY84 Location

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz May 28, 2025 12:01 PM 
Task reassigned to David Kunz.
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David Kunz May 28, 2025 12:01 PM 
Task reassigned to David Kunz.
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David Kunz May 28, 2025 12:01 PM 
There was confusion about the replacement device. 
This was already replaced with a Chromebook.
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Ian Cooper May 27, 2025 10:52 AM 
Laura said that she needs to find the device and will get back to me.
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Ian Cooper May 20, 2025 10:54 AM 
Task reassigned to New Equip. Setup.
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Ian Cooper May 20, 2025 10:54 AM 
Hi Laura, I'm from UCS. As an effort to replace older student 
stations that are no longer secure due to being outdated, we were 
allocated One Time dollars to replace said stations. Your office has 
a student station with the WOU number 20150278[Edit Inv] that is up for 
this replacement. I have the new computer here but need to know 
who or what group needs to be admin on the computer and when 
we can come switch it out for the old one.
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