Closing this set up as a laptop replacement GFA 
request was made and this computer was put back in 
stock

****This is an outgoing email****
Hi Kathleen,

I need some additional information regarding service request #87382

Description: set up 20240545 replacing 20160651

***********

Hello! My name is Arin, from UCS. We were scheduled to show up and replace your device today. However, we realized that the device replacement was a desktop, and we know you would probably like a laptop.

We need you to put in a computer replacement request through Portal under My Programs, then click on the link "COMPUTER REPLACEMENT".

Once we get this request, we can work on getting you a replacement laptop instead of a desktop. We apologize for this inconvenience.

Thank you,
Arin
UCS Tech
aporter23@mail.wou.edu 

Status changed from (1) Pending to (2) Scheduled

Hi Kathleen, I'm from UCS. As an effort to replace older student 
stations that are no longer secure due to being outdated, we were 
allocated One Time dollars to replace said stations. Your office has 
a student station with the WOU number 20160651 that is up for 
this replacement. I have the new computer here but need to know 
who or what group needs to be admin on the computer and when 
we can come switch it out for the old one.

NEEDS ADMIN WHEN DROPPING OFF

This is replacing a laptop, so please grab a monitor 
off the old pile, please