Service Request Ticket - # 87384

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2025 08:08 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181335[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag B08GWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. B08GWQ2 Location VC # 2 replacement
TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons May 13, 2025 09:41 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons May 13, 2025 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons May 13, 2025 09:11 AM 
This is working fine I tested it and no issues.
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Dyllan Coons May 13, 2025 08:44 AM 
This is a VDI station 20181210[Edit Inv]
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Mary Dycus May 13, 2025 08:09 AM 
Contact Info: Contact Name: Lili
Email Address: libweb@wou.edu
Phone Number: 503-838-8418
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Public
Mary Dycus May 13, 2025 08:08 AM 
****This is an email****
Hello! 
Computer 20181335[Edit Inv] on the first floor of the 
library is having trouble printing pages. When 
attempting to print an error message pops up that 
says "printing failed, check printer." The same 
error message occurred with different users who 
were then able to print on a different computer.
Thank you for your help,
Lili (Reference Desk)

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Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-8418
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