Service Request Ticket - # 87387

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2025 09:47 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20190662[Edit Inv] (opens in a new window) Bldg/Room SHCC 207
Service Tag G8WYG03 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. G8WYG03 Location SHC Office 207

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:73:DE:3F


TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public

Entered by Date Memo
David Kunz May 13, 2025 12:14 PM
Status changed from (1) Pending to (5) Completed
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David Kunz May 13, 2025 12:14 PM
Loaner device will go back on the loaner shelf
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David Kunz May 13, 2025 12:13 PM
Ben is delivering the original computer back Naomi. 
It has been reimaged and updated.
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Dyllan Coons May 13, 2025 09:47 AM
Dyllan brought this device 20190662[Edit Inv] back to UCS for 
testing. Gave out loaner device 20170389[Edit Inv] while 
david fixes the other one
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