Service Request Ticket - # 87396

Service Request Information

CONTACT Name Miranda-Aguilar, Blanca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2025 02:11 PM
Department Multicultural Student Services Phone 88424
Location Email mirandaaguilarb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20240539[Edit Inv] (opens in a new window) Bldg/Room WUC front desk
Service Tag CFGZY84 Description Dell Pro Slim QCS1250 i5-14500 vPro (14 cores, up to 5.0GHz)
Serial No. CFGZY84 Location student station front desk (replaced 20160992)

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper May 16, 2025 02:54 PM 
Task reassigned to Ian Cooper.
 Add Attachment
Ian Cooper May 16, 2025 02:54 PM 
Task reassigned to Ian Cooper.
 Add Attachment
Ian Cooper May 16, 2025 02:54 PM 
Set up complete.
Add Attachment
Ian Cooper May 16, 2025 12:59 PM 
Hello Blanca, 
I'm from UCS and we have a new set up to replace your student 
station. In case no one has let you know about it, it was paid for 
with one time dollars in an effort to replace old out of date 
devices. Is there a good time that I could come in and set it up for 
you? 
Sincerely,



--
Ian Cooper
He/Him/His
UCS Student Tech.
 Add Attachment
David Kunz May 13, 2025 02:15 PM 
Ready to deliver. Not contacted yet.
 Add Attachment