Service Request Ticket - # 87407

Service Request Information

CONTACT Name Holloway, Zachary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2025 11:30 AM
Department Athletics Phone 88420
Location Email hollowayz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240408[Edit Inv] (opens in a new window) Bldg/Room NPE 204
Service Tag Description Apple 14-inch MacBook Pro: apple M4 Pro Chip with 12-core CPU and 16-core GPU, 24GB, 512GB SSD - Silver #MX2E3LL/A
Serial No. FD9267YK6F Location Zach Holloway

CPU Unknown


OS Unknown Software

Wireless NIC 84:2F:57:2B:07:AE


Bluetooth NIC 84:2F:57:2C:18:C7

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz May 21, 2025 02:10 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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David Kunz May 21, 2025 02:10 PM 
Delivered and setup
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Jordan Reisig May 21, 2025 12:47 PM 
Task reassigned to David Kunz.
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Jordan Reisig May 21, 2025 12:10 PM 
Task reassigned to UCS Tech.
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Jordan Reisig May 21, 2025 11:48 AM 
****This is an INCOMING email****

Jordan,

I am in all day today and the next couple days as 
well!
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Jordan Reisig May 21, 2025 10:31 AM 
****This is an OUTGOING email****

Hi Zachary,

I'm writing to follow up regarding your equipment 
setup. Is there a good time we could schedule for 
one of our technicians to assist you with it?

Best,

Jordan
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Joanie Kinnaman May 21, 2025 10:18 AM 
Task reassigned to David Kunz.
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Joanie Kinnaman May 19, 2025 10:47 AM 
*Alexa
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Joanie Kinnaman May 19, 2025 10:44 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joanie Kinnaman May 19, 2025 10:44 AM 
Alexis was wondering where this was and asked if 
Zachary could have a loner.  Please reach out to 
Zachbary
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Andrew Zhen May 16, 2025 02:14 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Andrew Zhen May 16, 2025 02:14 PM 
installed adobe, done
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Ian Cooper May 16, 2025 12:55 PM 
Imaging on station 3. Andrew started.
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