Service Request Ticket - # 87410

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2025 12:39 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190083[Edit Inv] (opens in a new window) Bldg/Room NS 116
Service Tag 1CC44Y2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 1CC44Y2 Location NS116 GEN Science Lab Station #

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:5A:70:89

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Ian Cooper May 15, 2025 10:01 AM 
Task reassigned to Brady Parksion.
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Ian Cooper May 15, 2025 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Brady Parksion May 14, 2025 01:05 PM 
Took 20190083[Edit Inv] because it seems the PSU is bad. 
cloaning the NVMe to 20181092[Edit Inv] then going to place 
20181092[Edit Inv] in the classroom tomorrow morning. both 
are sitting on tech desk while we wait for 
cloaning to finish.
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Allie Clark May 14, 2025 12:39 PM 
Computer wont turn on. Gone through all the normal 
fixes.
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