Just got word that the F short cuts had been disabled and the issue 
has been resolved. 

williamsgp@mail.wou.edu
Fri, May 16, 9:12 AM (3 days ago)
to me

Ian,
 
                F4 in Banner Admin is the “Copy” feature. The hotkey 
still works, the process may be a little different though if they’ve 
been using Banner for a long time. Back in Banner 8 you had to 
Insert a row (F6) before you could Copy (F4). That’s no longer 
necessary, Copy will do both now and won’t work if you try to 
Insert first. A bit more info than needed. What is important to 
know here is that we’ve been on Banner 9 for years, so nothing 
has changed recently. Even better to know is that the Copy, Insert, 
etc functions are also available on the page top right and are more 
reliable these days than the hot keys.
 
                Please follow up with them. If we need someone to 
watch over their shoulder and provide feedback/troubleshooting, 
feel free to pull in Mike Soukup (on vacation today) or Shea 
Hawes.
 
                
 
Thanks,
 
Gabriel P Williams
Banner Integrations and Solutions Manager
University Computing Solutions
Western Oregon University
345 Monmouth Ave N | Monmouth, OR 97361
(503) 838-8015

States that when she was in Banner prior to update that f4 used to let 
her switch from whatever year she was on with her program to the 
current year. F4 no longer seems to do that. 

Task reassigned to Ian Cooper.

****This is an email****
Hi Mary,

I am in SSC (the new Student Success Center) 
office #113.
I can be available any time except 11am-12pm and 
before 3pm.

My Dell laptop is WOU 2021 1232

Thanks so much,
Sharon

****This is an email****
Hello UCS,

My computer had Windows 11 downloaded and returned 
to me yesterday - it is now "blinking" at me.  We 
thought it was maybe the docking station cord, but 
I took it to a meeting in our conference room and 
it continued to blink every so often.  Is there 
possibly another solution?

And yesterday a tech was here and tried to fix my 
Green Shot - finally ended up uninstalling it.  
David had helped me with it the last time it had 
an issue.  I am using the snipit program, but oh 
my how I would love to get my Green Shot back 
operational.

Thank you,
Sharon

Sharon Price       

TRIO SSS Student Enrichment Program Office 
Coordinator



Location: First floor of the Student Success 
Center



Western Oregon University 

345 Monmouth Ave N | Monmouth, OR 97361

(503) 838-9355 (office)

pricesl@wou.edu