Service Request Ticket - # 87463

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2025 04:20 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190362[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag DQ4TPV2 Description Dell Latitude 5500 i5-8365U Quad Core, 15.6 inch
Serial No. DQ4TPV2 Location Surrendered Device || Allie Tech Laptop

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC C8:F7:50:62:A8:08


Wireless NIC 38:00:25:46:42:77


Bluetooth NIC 38:00:25:46:42:7B

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Jordan Reisig May 19, 2025 11:58 AM 
Task reassigned to Jordan Reisig.
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Jordan Reisig May 19, 2025 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Reisig May 19, 2025 11:58 AM 
Device has been fully imaged and placed on loaner 
shelf.
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Ian Cooper May 16, 2025 04:20 PM 
Doing last steps of imaging. Will be a loaner. Doing the last updates. 
Needs Adobe CC.
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