Service Request Ticket - # 87464

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2025 04:23 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191089[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0Z1
Serial No. C02CR4Q4P3YV Location Arin Porter

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC 3C:22:FB:A9:0D:63


Bluetooth NIC 3C:22:FB:BA:8C:96

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Jordan Reisig May 19, 2025 12:54 PM 
Task reassigned to Jordan Reisig.
 Add Attachment
Jordan Reisig May 19, 2025 12:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jordan Reisig May 19, 2025 12:54 PM 
Device imaged and placed on loaner shelf
 Add Attachment
Ian Cooper May 16, 2025 04:23 PM 
Left with finishing step 11 in the Mac imaging steps (word). Please 
finish and make loaner.
 Add Attachment