Service Request Ticket - # 87489

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2025 03:18 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20190150[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFYR4F9L410 Location Mac Loaner Box

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;RMA'd Display 3/2020;

Wireless NIC A4:83:E7:02:AC:54


Bluetooth NIC 38:F9:D3:EB:2F:0D


TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public

Entered by Date Memo
Jordan Reisig May 21, 2025 11:49 AM
Status changed from (1) Pending to (5) Completed
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Jordan Reisig May 21, 2025 10:49 AM
Task reassigned to Jordan Reisig.
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Jordan Reisig May 21, 2025 10:49 AM
Imaging complete. Put on mac loaner shelf
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Allie Clark May 20, 2025 03:18 PM
20190150[Edit Inv] for imaging on station 2
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