Service Request Ticket - # 87490

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2025 03:19 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170674[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02W2479HV29 Location Mac Loaner Box

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC 8C:85:90:A1:AC:99


Bluetooth NIC 8C:85:90:A1:70:2C

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Jordan Reisig May 22, 2025 04:33 PM 
Task reassigned to Ian Cooper.
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Jordan Reisig May 22, 2025 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Reisig May 22, 2025 04:33 PM 
Imaging complete, device in mac loaner box
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Ian Cooper May 20, 2025 03:19 PM 
Ready for imaging in two weeks pile.
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