Service Request Ticket - # 87494

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2025 03:26 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200266[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
Serial No. SC02DM0WGP3YV Location GFA Pool Shelf

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC 14:7D:DA:99:F0:EB


Bluetooth NIC 08:F8:BC:77:D6:E9

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Jordan Reisig May 21, 2025 11:44 AM 
Task reassigned to Jordan Reisig.
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Jordan Reisig May 21, 2025 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Reisig May 21, 2025 11:42 AM 
Imaging is complete. Placed on GFA pool shelf
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Ian Cooper May 20, 2025 03:26 PM 
Ready for imaging, in 2 week pile. Then go to GFA pool.
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