Service Request Ticket - # 87495

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2025 03:29 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190531[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFZ5QSWL410 Location Loaner Shelf

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:71:B4:BC


Bluetooth NIC A4:83:E7:7C:5C:CD

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Ian Cooper May 23, 2025 12:57 PM 
Task reassigned to Jordan Reisig.
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Ian Cooper May 23, 2025 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Reisig May 23, 2025 10:45 AM 
At imaging station 2
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Ian Cooper May 20, 2025 03:29 PM 
Ready to image in 2 week pile. Becomes a loaner.
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