Service Request Ticket - # 87497

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2025 03:34 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200269[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
Serial No. C02DM0Z7P3YV Location GFA pool

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC 14:7D:DA:95:4B:6F


Bluetooth NIC 08:F8:BC:77:D1:31

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper May 22, 2025 12:34 PM 
Task reassigned to Ian Cooper.
 Add Attachment
Ian Cooper May 22, 2025 12:34 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ian Cooper May 22, 2025 12:34 PM 
Finished imaging and in the GFA pool.
Add Attachment
Jordan Reisig May 21, 2025 11:44 AM 
Currently imaging on station 2
 Add Attachment
Ian Cooper May 20, 2025 03:34 PM 
Ready to image and go back to GFA pool. In two weeks pile
 Add Attachment