Service Request Ticket - # 87506

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2025 02:44 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240827[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag DGZ9F94 Description Dell Pro 16 PC1625032GB, DDR5, 5600
Serial No. DGZ9F94 Location Edward Webb

CPU Unknown


OS Unknown Software

Wired NIC B4:E9:B8:38:72:6E


Wireless NIC 44:A3:BB:BF:EB:31

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce May 27, 2025 02:06 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Benjamin Pierce May 27, 2025 02:06 PM 
Task reassigned to Benjamin Pierce.
 Add Attachment
Benjamin Pierce May 27, 2025 02:06 PM 
Finished the setup and left the desktop
 Add Attachment
David Kunz May 27, 2025 09:41 AM 
Status changed from (2) Scheduled to (6) Ready to Deliver
 Add Attachment
Dyllan Coons May 27, 2025 09:39 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Dyllan Coons May 27, 2025 09:39 AM 
Scheduled for 1PM today with me
 Add Attachment
David Kunz May 27, 2025 09:38 AM 
Moved in AD. Ready to deliver
 Add Attachment
David Kunz May 23, 2025 01:00 PM 
On Desktop Imaging Area
 Add Attachment
Joanie Kinnaman May 22, 2025 10:31 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Joanie Kinnaman May 21, 2025 02:44 PM 
laptop 20240827[Edit Inv]
Monitor 20240425[Edit Inv]
 Add Attachment