Service Request Ticket - # 87509

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2025 03:29 PM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240829[Edit Inv] (opens in a new window) Bldg/Room TODD 244
Service Tag FGZ9F94 Description Dell Pro 16 PC1625032GB, DDR5, 5600
Serial No. FGZ9F94 Location Patrick Aldrich

CPU Unknown


OS Unknown Software

Wired NIC B4:E9:B8:38:72:4E


Wireless NIC 44:A3:BB:BF:E9:51

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Ian Cooper Jun 25, 2025 03:30 PM 
Task reassigned to UCS Tech.
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Ian Cooper Jun 25, 2025 03:30 PM 
Set up complete. His old dock doesn't work so lent out a docking 
station. TRI will buy a new one and then he will need to return. Please 
keep up on him for this.
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Ian Cooper Jun 25, 2025 10:04 AM 
Task reassigned to Ian Cooper.
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Benjamin Pierce Jun 12, 2025 12:59 PM 
Status changed from (2.5) Needs Scheduling to (6) Ready to Deliver
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Andrew Zhen Jun 04, 2025 12:46 PM 
Status changed from (2) Scheduled to (2.5) Needs Scheduling
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Andrew Zhen Jun 04, 2025 12:46 PM 
Task reassigned to New Equip. Setup.
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Benjamin Pierce May 28, 2025 10:08 AM 
Task reassigned to UCS Tech.
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Benjamin Pierce May 28, 2025 10:08 AM 
They were not there when I went.
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Benjamin Pierce May 28, 2025 09:15 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce May 28, 2025 08:49 AM 
Task reassigned to UCS Tech.
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Ian Cooper May 27, 2025 01:50 PM 
Status changed from (1) Pending to (2) Scheduled
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Ian Cooper May 27, 2025 01:47 PM 
Task reassigned to Benjamin Pierce.
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Ian Cooper May 27, 2025 01:47 PM 
Set up scheduled for May 28th after 10am.
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David Kunz May 27, 2025 09:26 AM 
On imaging station 1
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Joanie Kinnaman May 21, 2025 03:30 PM 
laptop 20240829[Edit Inv]
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