Service Request Ticket - # 87531

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2025 12:41 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200482[Edit Inv] (opens in a new window) Bldg/Room TODD 217
Service Tag 1Q0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. 1Q0PP73 Location Jennifer McMullen (replacing w/ 20240407)

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:03:48:51


Wireless NIC 3C:9C:0F:37:3E:58

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
David Kunz May 28, 2025 12:14 PM 
Task reassigned to Ian Cooper.
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David Kunz May 28, 2025 12:14 PM 
Status changed from (2) Scheduled to (5) Completed
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David Kunz May 28, 2025 12:14 PM 
Jazming picked up
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Allie Clark May 28, 2025 12:11 PM 
Picked up by Jazming
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Ian Cooper May 27, 2025 10:45 AM 
Status changed from (1) Pending to (2) Scheduled
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Ian Cooper May 27, 2025 10:45 AM 
Jazming Prado will pick up on 5/28
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Ian Cooper May 23, 2025 04:16 PM 
Imaged and ready to be delivered to Research institute. In box 10.
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Ian Cooper May 23, 2025 12:41 PM 
Please image this computer then return to Research institute.
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